FAQs
How long does delivery take?
Orders typically arrive within 3-5 business days, depending on your location.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or WhatsApp.
What payment methods do you accept?
We accept COD (Cash on Delivery), bank transfers, and digital wallets like easypaisa, jazzcash & sadapay.
Do you offer returns or exchanges?
Due to hygiene reasons, we do not accept returns. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery.
What materials do you use in your jewelry?
We use high-quality, skin-safe materials like stainless steel, brass, and alloy with gold or silver plating. All pieces are carefully crafted to be durable and beautiful.
Is your jewelry hypoallergenic?
Yes! Most of our pieces are hypoallergenic and free from harmful metals like nickel and lead, making them safe for sensitive skin.
Will my jewelry tarnish over time?
With proper care, Kikidi jewelry is designed to last. While fashion jewelry may experience slight fading over time, our stainless steel jewelry is water- and tarnish-resistant which helps prolong shine and color.
Can I wear Kikidi jewelry in water?
We recommend removing jewelry before swimming or showering to extend its life. However, many of our pieces are water-resistant and safe for light, everyday wear.
How do I take care of my jewelry?
Keep your jewelry away from water, perfume, and harsh chemicals. Store it in a dry pouch or box, and gently clean it with a soft cloth when needed.
Do you restock sold-out items?
Some popular designs are restocked, but many are limited edition. We recommend grabbing your favorites before they sell out!